‘I cannot thank you enough for giving me a new life. I have worn glasses since I was three years old and after being treated by you I no longer need them except to read. I can wear ordinary sunglasses and feel alive. The treatment I received from making the initial appointment to the aftercare was very professional whilst at the same time caring and extremely sympathetic. I am happy and confident to recommend your whole team as absolutely wonderful.
I am quite happy for my name to be associated with this message and I have already recommended you to several friends.
I would also like to say how grateful I am for your decision to write off that last invoice and would like to thank Vanessa for all her kindness during our communications, she was very helpful and understanding.
I hope this finds you well and although I hope it is not for some time yet, I would have no worries about using you again if and when necessary.